2023-24 SEASON FREQUENTLY ASKED QUESTIONS
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When is the 23-24 season going to start?
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Our first home game will take place on October 13th! We can't wait to see you there!
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What is the ticket exchange policy?
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This season, game tickets can only be exchanged in advance. If you have tickets to a select game and cannot attend, you are able to exchange those tickets for a future game date. You can complete the exchange process through your online account. Exchanges cannot be done at the Wells Fargo Arena Box Office.
Exchanging tickets from previous games will not be permitted. Exchanges must be done no later than one hour before puck drop of the original game. For questions, contact the Iowa Wild Ticket office at 515-564-8700 or tickets@iowawild.com.
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What if a game is cancelled?
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In the event of a game change/cancelation, the American Hockey League will make their best efforts to reschedule.
If a game cannot be rescheduled, you will receive communication via the email address on your account about credit/refund options.
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How do I log in to my digital ticketing account?
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Need a little help with the digital ticketing process? Click here for to access our Digital Ticket Guide!
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What is ALL-IN-1?
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Learn about your ALL-IN-1 pass for your Full Season Tickets with these frequently asked questions!
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Do I get a merchandise discount?
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All season ticket holders are eligible to receive 10% off all regular priced Iowa Wild clothing, novelty items, and replica jerseys in the team store on game days and online at wildwear.com! The merchandise discount code is available within the biweekly Wild 365 email. You can view all of the Wild 365 Merchandise Discount Code policies here.