Wild 365 FREQUENTLY ASKED QUESTIONS

Game Selection Forms have been emailed to Partial Plan Season Ticket Members. If you cannot find your Game Selection Form, contact the Membership Service Team at 515-564-8700.

Game tickets can only be exchanged in advance. If you have tickets to a select game and cannot attend, you are able to exchange those tickets for a future game date. You can complete the exchange process through your online account. Exchanges cannot be done at the Casey's Center Box Office.

Exchanging tickets from previous games will not be permitted. Exchanges must be done no later than one hour before puck drop of the original game. For questions, contact the Iowa Wild Ticket office at 515-564-8700 or tickets@iowawild.com.

In the event of a game change/cancelation, the American Hockey League will always make their best efforts to reschedule. If a game cannot be rescheduled, you will receive communication via the email address on your account about credit/refund options.

Tickets can be accessed through hyveetix.com. Click here to log in to your Digital Ticketing Account. If you need help accessing, downloading, or exchanging your digital tickets, view our Digital Ticketing Guide for step-by-step instructions.

View Digital Ticketing Guide

Learn about your ALL-IN-1 pass for your Full Season Tickets with these frequently asked questions!

All season ticket holders are eligible to receive 10% off all regular priced Iowa Wild clothing, novelty items, and replica jerseys in the team store on game days and online at wildwear.com! The merchandise discount code is available within the biweekly Wild 365 email. You can view all of the Wild 365 Merchandise Discount Code policies here.